The Pousada Caiman was created in 1985 as the first ecotourism operation in the Pantanal of Mato Grosso do Sul. Since then, it aims to create and offer to the travelers a basis for integration with the nature and culture of the Pantanal, always aiming at excellence in lodging and gastronomy services. It is composed by two inns - the Cordillera and Baiazinha - with totally independent operations and separated by 22 km of distance.
The Pousada Cordilheira harmoniously integrates itself with the Pantanal nature. At one side, a mountain range forest allows you to observe the fauna throughout the day. From the other an ebb, dry or flooded according to the season, shows to the travelers the cycle of the waters of the region.
The Cordilheira features double suites, decorated in a contemporary style. All have separate bedroom and living rooms, bathroom, toilet and balcony, and can accommodate up to two people. The Pousada Baiazinha is a bird-shaped house, located on the banks of a permanent bay of clear water. It has standard superior apartments, located on the wings of the bird. Its balconies, overlooking the bay and the sunset, are an irresistible haven to watch the pantaneiro sunset.
- Accomodation in your chosen appartment
- Tours according to the regular schedule of the farm,
- Full board (without drinks): 01 breakfast, 01 lunch and 01 dinner
Not included: Extras of personal character, interpreters or bilingual guides, phone calls and transportation to the farm.
CHANGES: Changes will be accepted only 72 hours in advance, noting that any changes requested by the customer will be subject to cancellation policies and availability.
EMBRATUR CANCELLATION RULES Regulatory Deliberation nº 161/95 Embratur Cancellation means the cancellation of the trip and/or contracted services as well as changes of dates, expressed in writing, by letter, fax or e-mail. The cancellation rules will be applied according to the following percentages on the total value of the package (consider business days):
30 days or more before the Check-in = 30%
29 to 21 days before Check-in = 60%
20 to 07 days before Check-in = 60%
06 days or less = 100% (Retention for administrative costs).
No-show: Non-attendance on the expected date of arrival without prior written communication will be considered a no-show.
The vacancy will remain available for 24 hours, from the time of the scheduled arrival.
After this period the reservation will be canceled (with retention of 100% of the amount paid), making the vacancy available to another interested party. THERE WILL BE NO REIMBURSEMENT.
Withdrawal after the check-in: The withdrawal, as well as the early departure for any reason SHALL NOT GIVE RIGHT TO ANY TYPE OF REFUND, REIMBURSEMENT OR CREDIT ON ANOTHER HOTEL, resulting in the total loss of the amount paid for the package or day.
Breakfast, lunch and dinner included, served in the Hotel's restaurant according to the timetable determined by it.
Pets: The Hotel/Inn does not accept pets, and the customer is responsible for the non-compliance with this standard (lodging in an appropriate place).