CHANGES: Changes will be accepted only 72 hours in advance, noting that any changes requested by the customer will be subject to cancellation policies and availability.

EMBRATUR CANCELLATION RULES Regulatory Deliberation nº 161/95 Embratur Cancellation means the cancellation of the trip and/or contracted services as well as changes of dates, expressed in writing, by letter, fax or e-mail. The cancellation rules will be applied according to the following percentages on the total value of the package (consider business days): 

30 days or more before the Check-in = 30% 

29 to 21 days before Check-in = 60% 

20 to 07 days before Check-in = 60% 

06 days or less = 100% (Retention for administrative costs).

No-show: Non-attendance on the expected date of arrival without prior written communication will be considered a no-show. 

The vacancy will remain available for 24 hours, from the time of the scheduled arrival.

After this period the reservation will be canceled (with retention of 100% of the amount paid), making the vacancy available to another interested party. THERE WILL BE NO REIMBURSEMENT.

Withdrawal after the check-in: The withdrawal, as well as the early departure for any reason SHALL NOT GIVE RIGHT TO ANY TYPE OF REFUND, REIMBURSEMENT OR CREDIT ON ANOTHER HOTEL, resulting in the total loss of the amount paid for the package or day.

After the purchase we make a reservation at the stablishment on the requested day.
If the restaurant does not operate on the scheduled day, the reservation will be re-scheduled to another date according to availability.
Drinks, starters, desserts and other products consumed in the place that are not specified in the aforementioned products, must be paid by the customer at the end of the meal, through the individual system of the house.
Bonito Way performs the intermediation of the reservation, any dissatisfaction as to the taste, presentation of food and service, etc. must be informed and resolved directly in the establishment.